FLAVIUS INVESTISSEMENTS uses electronic communications as part of its relationship with customers and applicants in order to provide information, manage financing requests, exchange documents and communicate important notices relating to its services. This Electronic Communications Consent Policy explains the conditions under which users agree to receive communications electronically and defines the rights and responsibilities associated with electronic exchanges.
1. Purpose of This Policy
The purpose of this policy is to establish the framework applicable to electronic communications between FLAVIUS INVESTISSEMENTS and its customers, applicants and website users.
Electronic communications may include emails, online messages, notifications, electronic documents, contractual information and other digital communications required for the management of financing applications and customer relationships.
2. Consent to Electronic Communications
By providing an email address or other electronic contact details through the FLAVIUS INVESTISSEMENTS website, users consent to receive communications electronically where permitted by applicable laws and regulations.
This consent allows FLAVIUS INVESTISSEMENTS to communicate efficiently with applicants and customers regarding their financing requests, account-related information, contractual documents, administrative procedures and other service-related matters.
3. Types of Electronic Communications
Electronic communications sent by FLAVIUS INVESTISSEMENTS may include information relating to financing applications, requests for additional documents, approval or rejection notices, contractual documentation, repayment information, customer service communications and regulatory notices.
Where applicable, users may also receive information regarding updates to services, policies or important changes affecting their relationship with FLAVIUS INVESTISSEMENTS.
4. Electronic Documents and Records
Users acknowledge that documents provided electronically by FLAVIUS INVESTISSEMENTS may have the same informational and contractual value as paper documents where recognized by applicable laws.
Electronic documents may include financing agreements, terms and conditions, notices, statements, confirmations and other documents relating to the financing process.
FLAVIUS INVESTISSEMENTS may retain electronic records of communications and documents exchanged with customers in accordance with applicable legal and regulatory retention requirements.
5. Accuracy of Contact Information
Users are responsible for providing accurate and up-to-date electronic contact information.
Customers must promptly inform FLAVIUS INVESTISSEMENTS of any change to their email address, telephone number or other communication details in order to ensure that important information can be delivered correctly.
FLAVIUS INVESTISSEMENTS shall not be responsible for delays or failures in communication resulting from incorrect or outdated contact information provided by the user.
6. Security of Electronic Communications
FLAVIUS INVESTISSEMENTS applies appropriate security measures designed to protect electronic communications and confidential information exchanged with customers.
Users are responsible for maintaining the confidentiality of their email accounts, access credentials and any personal information used to access communications.
Users should immediately notify FLAVIUS INVESTISSEMENTS if they suspect unauthorized access to their electronic communications or personal information.
7. Electronic Signature and Acceptance
Where applicable, FLAVIUS INVESTISSEMENTS may use electronic signature solutions or electronic acceptance procedures for documents and agreements.
Users acknowledge that electronic acceptance methods may be used to confirm their agreement to contractual documents and service conditions, in accordance with applicable legal requirements.
8. Withdrawal of Consent
Users may request to modify their communication preferences or withdraw consent for certain types of electronic communications where permitted by applicable regulations.
However, withdrawal of consent for certain communications may affect the ability of FLAVIUS INVESTISSEMENTS to provide specific services or manage an ongoing financing relationship.
Important communications required for contractual, legal or regulatory purposes may continue to be sent where permitted or required by law.
9. Electronic Communication and Personal Data Protection
Electronic communications may involve the processing of personal data.
FLAVIUS INVESTISSEMENTS processes personal data obtained through electronic communications in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Further information regarding the collection, processing, storage and protection of personal data is available in the Privacy Policy.
10. Fraud Prevention and Verification
For security purposes, FLAVIUS INVESTISSEMENTS may use electronic communications as part of identity verification procedures, fraud prevention measures and customer authentication processes.
Users should remain vigilant and verify the authenticity of communications claiming to come from FLAVIUS INVESTISSEMENTS before providing confidential information.
11. Policy Updates
FLAVIUS INVESTISSEMENTS reserves the right to update this Electronic Communications Consent Policy to reflect changes in legislation, technology, communication methods or internal procedures.
The updated version will be published on the website with the applicable revision date.
12. Contact
For any question regarding this Electronic Communications Consent Policy or electronic communications received from FLAVIUS INVESTISSEMENTS, users may contact:
FLAVIUS INVESTISSEMENTS
22 Avenue Montaigne
75008 Paris
France
Email: services@flaviusinvestment.com
Telephone: +33 6 44 68 08 92